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How to Build Trust and Increase Sales Online

Why is trust so important in eCommerce? Conversely to shopping in a store, you are only ever buying a promise online, and with a promise, there needs to be trusted. Fill the trust gap between you and consumers with independent third-party reviews. Shoppers today are carefully considering companies' reputations and responsiveness from the past year, before spending their hard-earned money.

Trustpilot discussed during the webinar “How to build trust and increase sales online” and provided attendees with all of the practical knowledge needed to build trust within their own brand. Trustpilot was also joined by Paul from who shared their experience with third-party reviews.

"How to transfer our local customer service reputation online, how to bridge the trust gap between the web and our new customers"

Paul Heavin, Owner of



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