eCommerce has been vital to our success over the last five years. We had to change the way we operated our business in response to the recession. Our site has helped us expand our reach and widen our customer base. We are impressed with Magico’s technical know-how and how they keep up with our needs. We are conscious of the fact that more older people than ever are online so we want a site that is comfortable and easy to use for our customers. We have found that Magico have produced such a site that is adaptable and flexible.
Through the expertise and efficiency of the friendly Magico team we now have an online store which will complement our existing physical stores and help bring a quality online experience to our customers. We have been more than satisfied not just with the reliability of the service but also the ease with which the site can be customised and administered. We would highly recommend Magico as our company of choice for all our internet projects.
We have expanded our business around the country because of our online presence. Our eCommerce site has been an huge bonus over the last 5 years and every second phone call we receive starts with the person telling us about the product that they viewed on our site. Many of those phone orders turn into sales. Overall, Magico offered us a good product and service, and we really enjoy dealing with the team in Magico.
We want to use eCommerce to maintain our existing markets and grow into new markets. We have found that overall our retail businesss has expanded since coming online. Magico helped us with the huge task of putting our product catalogue online. We enjoy the fact that we get to interact with the senior people in Magico in an ongoing basis.