Services | Magico.com 2014
Magico's clients have increased their online sales by an average of 140% in the last 2 years on the Partner Programme!
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Services

"To use our technology effectively, we would recommend merging our managed services team with your team for the next 6-12 months."

Magico is most effective when we partner with our clients.

Our software has been developed in conjunction with our leading clients and has had a big impact on their online revenue. Over the last 2 years, the average increase in their online revenue has been 140%.

We’ve worked closely with these clients over many years – we have had lots of successes but have also made some mistakes. So we’ve seen what activities work and which activities sound good on paper but don’t actually work in reality. We can bring this experience to you and save you a lot of time and money.

Dedicated Managed Services Team

Your business is our business and we are there to help every step of the way.

Magico has over 15 years experience delivering ecommerce success for National and International clients.

Getting Started

Magico’s support team takes the time to understand every new customer and guide them carefully through build and implementation, ensuring they are up and running as quickly and smoothly as possible. This includes graphic design, dedicated support and guidance on systems integration, user training and content.

Uploading Your Catalogue

The biggest challenge to putting an eCommerce website live is uploading your complete catalogue.  We can integrate your online catalogue with your internal databases or manually upload your catalogue for you.

If you want to manually upload your catalogue, all you need to do is provide Magico with a spreadsheet of all your products and a folder with all your product images - and we will do the rest.

To keep your catalogue fresh and fully up to date, you can also use our managed services team for uploading updates to your catalogue throughout the year.

Revenue Optimisation

We can set you up so that you can grow your revenue through the following channels

  • Online Marketing Strategy & Planning
  • Email Marketing
  • Selling on Amazon (ideal for entering the UK market and other international markets)
  • Google Products (UK market and other international markets)
  • Ongoing Promotions – website, Facebook, social, in-store
  • Blogs & SEO
  • Paid Adwords

Analytics Consultancy

Building on the improvements delivered by Magico’s DARE analytics and decision engine, we can provide supplementary advice on how to maximise conversions and revenue. Our team of qualified professionals can provide more in-depth analytics from DARE and support you with AB testing, user testing, check-out funnel analysis and heat mapping.

Technical Support

Every Magico customer enjoys a comprehensive technical support structure from a dedicated support team able to respond promptly via our email and telephone help desk. We also take a proactive approach to monitoring client sites with a client website check running every 15 minutes. This ensures that the Magico support team stay on top of any website problems as and when they occur.

Systems Integrations

Our platform can integrate with your internal system

Automating the integration of your online store with your internal system allows your website to automatically keep prices up to date and have accurate stock levels - and also allows your online orders to download directly into your internal systems.

Real time data provides an accurate view of stock online and instore, your customer will never be disappointed with incorrect stock information.

Our platform is fully integrated with Turn Key partners and comes with open interfaces which allow you to plug your system into our software.

Examples of systems we have integrated with

  • Fashion Master
  • Sage 50 & 200
  • SAP B1
  • Microsoft Dynamics/Navision
  • Meridian
  • Microsoft RMS
  • Torex
  • Merit Systems
  • Just Scan
  • AIB Clover EPOS, AIB Authipay
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